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A traveler wades through a field of unclaimed bags at the Southwest Airlines luggage carousels at Denver International Airport, Dec. 27, 2022, in Denver. With its flights now running on a roughly normal schedule, Southwest Airlines is turning its attention to luring back customers and repairing damage to a reputation for service after canceling 15,000 flights around Christmas. The disruptions started with a winter storm and snowballed when Southwest's ancient crew-scheduling technology failed.(AP Photo/David Zalubowski, File)

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Southwest starts on reputation repair after cancellations
By DAVID KOENIG - AP Airlines Writer
Thu,01/05/23-10:58AM , 206 Reads
DALLAS (AP) — With its flights running on a roughly normal schedule, Southwest Airlines is now turning its attention to repairing its damaged reputation after it canceled 15,000 flights around Christmas and left holiday travelers stranded.
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A woman walks through unclaimed bags at Southwest Airlines baggage claim at Salt Lake City International Airport Thursday, Dec. 29, 2022, in Salt Lake City. Southwest Airlines is still trying to extract itself from sustained scheduling chaos and cancelled another 2,350 flights after a winter storm overwhelmed its operations days ago. (AP Photo/Rick Bowmer)

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Southwest: Normal flight operations to resume Friday
By DAVID KOENIG - AP Airlines Writer
Thu,12/29/22-8:25AM , 270 Reads
DALLAS (AP) — Southwest Airlines said it expects to return to normal operations Friday after more than a week of widespread flight cancellations that started with a winter storm and spiraled out of control because of a breakdown with staffing technology.
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A traveler wades through the field of unclaimed bags at the Southwest Airlines luggage carousels at Denver International Airport, Tuesday, Dec. 27, 2022, in Denver. (AP Photo/David Zalubowski)

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Southwest Airlines flight cancellations continue to snowball
By DAVID KOENIG - AP Airlines Writer
Tue,12/27/22-4:50AM , 627 Reads
DALLAS (AP) — Families hoping to catch a Southwest Airlines flight after days of cancellations, missing luggage and missed family connections suffered through another wave of scrubbed flights, with another 2,500 pulled from arrival and departure boards Wednesday.
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Arriving passengers move toward the baggage claim area at Philadelphia International Airport in Philadelphia on Friday, July 1, 2022. Travelers will probably pay more for airline tickets or a hotel room around the holidays than they did over last Thanksgiving or Christmas. (AP Photo/Matt Rourke, File)

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Flying home for the holidays will cost you more this year
By DAVID KOENIG - AP Airlines Writer
Fri,11/11/22-5:41PM , 140 Reads
People still looking to book trips home to visit family or take a vacation during the holidays need to act fast and prepare for sticker shock.
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